Privacy Policy 7slotv2

1. Information We Collect

When you register and use the 7slotv2 platform, we collect various types of information to enable us to provide services that are quality, secure and compliant with applicable legal requirements.

Account Registration Information:

• Full name as it appears on your identity document
• Identity card number (MyKad) or valid passport
• Date of birth for age verification purposes (21 years and above)
• Active email address
• Registered Malaysian mobile phone number
• Password you set yourself (stored in hashed form and cannot be read by our staff)

Financial Transaction Information:

• e-wallet details for Touch 'n Go eWallet
• DuitNow account information
• Bank account details for FPX transactions
• Crypto wallet address (USDT, BTC, ETH) where applicable
• Deposit, withdrawal and account balance records

Technical and Activity Information:

• Your device's IP address
• Web browser type and operating system
• Login and logout session data
• Gaming and betting activity records
• Cookie data for functional and analytics purposes

2. How We Use Your Information

The information collected is used specifically for legitimate purposes related to the operation of the 7slotv2 platform:

1. Identity Verification: We use your personal information to verify identity in compliance with the Know Your Customer (KYC) requirements set by the licensing authorities.
2. Transaction Processing: Financial information is needed to process deposits from RM50 and withdrawals from RM50 with processing times between 5 and 30 minutes.
3. Account Management: Registration details are used to manage your 7slotv2 account, including password recovery and profile information updates.
4. Customer Support: Your information enables our support team, which operates 24/7, to provide accurate and effective assistance via live chat and email.
5. Platform Security: Technical and activity data is used to detect suspicious activity, prevent fraud and protect the integrity of the platform.
6. Service Communications: We use your email and mobile phone number to send important notifications related to your account, transactions and relevant promotions.
7. Service Improvement: Aggregated and non-personally identifiable data is used to analyse usage patterns to improve the quality of our platform.

3. Sharing Information with Third Parties

7slotv2 only shares your personal information with third parties in limited and controlled circumstances as follows:

• Payment Service Providers: Transaction information is shared with authorised payment processors including the Touch 'n Go platform, DuitNow, the FPX network and relevant crypto exchanges — solely to facilitate your deposit and withdrawal processes.
• Licensing Authorities: As a platform operating under international licensing, we may be required to disclose certain information to regulatory bodies when lawfully requested.
• Law Enforcement Agencies: We will comply with court orders or lawful directions from authorities requiring the disclosure of user information in accordance with proper legal procedures.
• Technical Service Providers: Third parties that assist with hosting, cybersecurity and technical infrastructure are bound by strict confidentiality agreements and can only access the data necessary for their tasks.
• Game Providers: Certain game session information may be shared with game providers such as PG Soft, Pragmatic Play, JILI and Spribe to ensure the gaming experience functions smoothly.

In all of the above circumstances, we ensure that third parties comply with data protection standards comparable to our own policy. We do not share your information for third-party advertising purposes.

4. Data Security Measures

Protecting your personal data is our priority. 7slotv2 implements multiple layers of technical and organisational security to ensure your information is protected at all times:

• 256-bit SSL encryption for all communication between your device and our servers
• Passwords are stored using strong cryptographic hashing techniques — no one in our company can read your password
• Continuous 24/7 security monitoring to detect and respond to cyber threats
• Strict internal access controls — only staff who require access to specific data are permitted
• Regular security audits by independent third-party experts
• Secure data backup systems with multi-location replication
• Data incident response procedures that have been tested and are ready for use

While we take all reasonable measures, no security system can be guaranteed one hundred percent. You also play an important role by keeping your 7slotv2 account password confidential and not sharing it with anyone.

5. Data Retention Period

We retain your personal data for as long as your 7slotv2 account is active or as long as necessary to fulfil the purposes stated in this Privacy Policy. Once an account is closed, we will retain certain records for a period defined by legal and licensing requirements:

• Identity records (KYC): Retained for the period required by our international licensing conditions
• Financial transaction records: Retained to meet financial reporting and anti-money laundering requirements
• Activity and security logs: Retained for audit purposes and dispute resolution
• Customer support communications: Retained for reference and service improvement

Once the set retention period expires, data will be securely deleted or anonymised in accordance with established procedures.

6. Cookie Policy

The 7slotv2 website uses cookies to improve your browsing experience and ensure key functions work correctly. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for basic website functions such as login, session management and security. These cookies cannot be disabled.
• Preference Cookies: Save your choices such as language and display settings so you do not need to set them again each time.
• Analytics Cookies: Help us understand how users interact with our platform for improvement purposes. This data is collected in aggregate and does not identify individuals.

You can manage or disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality of some parts of the 7slotv2 platform.

7. International Data Transfers

As a platform operating under international licensing, your personal data may be transferred to, and processed on, servers located outside Malaysia. This includes servers for hosting, payment processing and technical support.

In all cases of international data transfers, we ensure:

• Equivalent protection is provided by the receiving party through binding contractual agreements
• The receiving country has an adequate data protection framework
• All transfers comply with applicable legal requirements
• Appropriate technical security measures are in place throughout the transfer process

8. Child Protection and Age Restrictions

The 7slotv2 platform is strictly for individuals aged 21 and above only. We do not accept registrations from underage individuals and do not knowingly collect any personal information from them.

All users are required to verify their age during the registration and account verification (KYC) process. If we find that a child's personal information has been collected without our knowledge, we will take immediate steps to delete that information and close the relevant account.

9. Changes to This Privacy Policy

7slotv2 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or technological developments. When significant changes are made, we will:

• Update the "Last updated" date at the top of this policy
• Send a notification to your registered email address
• Display a clear notice on our website for an appropriate period

We encourage you to review this Privacy Policy periodically. Continued use of the 7slotv2 platform after any changes take effect will be considered your acceptance of the latest version of this policy.

10. How to Contact Us About Privacy

If you have any questions, concerns or requests relating to this Privacy Policy or the management of your personal data, the 7slotv2 support team is ready to assist:

• Live Chat: Available 24 hours a day, 7 days a week on our official website in Malay and English
• Email: [email protected]

We are committed to responding to every privacy-related enquiry thoroughly and within a reasonable time. For formal requests such as data access, correction or deletion, please clearly state the type of request and include the required proof of identity.